Shipping Policy

We want to get your order to you as quickly and reliably as possible. Please review the shipping details below before placing your order.

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or public holidays.

Shipping Rates & Delivery Estimates

Shipping charges for your order are calculated and displayed at checkout. Estimated delivery times depend on the shipping method selected and your location, and will be shown at checkout before you complete your purchase.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package's progress.

International Shipping

We currently ship to the countries listed at checkout. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the recipient and are not included in the item price or shipping cost.

Delays

Occasionally, shipments may be delayed due to circumstances beyond our control, such as customs processing or carrier delays. We appreciate your patience and will do our best to keep you informed of any significant delays.

Undeliverable Packages

If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping charges may apply.

Questions

If you have any questions about your shipment, please contact us at relorgroup@gmail.com.